Performance Improvement

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Lean Training and Completed A3 Plans

"Lean” is a name for a set tools that help us think differently about the work that we do each day. Tools for adding value at the pull of the customer (patient) and thinking that includes:
•   How can we improve what we do so it’s better for our patients, and better for our colleagues?
•   How can we lead, enable and develop people to continue to improve care for patients now and in the future?
•   Developing of a culture of continuous improvement

Completed Lean A3 plans can be found below:

Our Mission

The mission of the Care Transformation Collaborative is to lead the transformation of primary care in Rhode Island in the context of an integrated health care system; and to improve the quality of care, the patient experience of care, the affordability of care, and the health of the populations we serve.